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Job Information
Position Level: 
Position Reports To: 
Exhibitor Services Manager

Required Experience: 

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Part-time Exhibitor Services Staff at NRG Park in Houston, Texas.  NRG Park is in the fast lane for opportunity and excitement.  We are a one of a kind premier facility with four major venues within one giant park.  NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena.    We are seeking unique Exhibitor Services Staff to join our Events team.   The Exhibitor Services Staff, under general supervision, performs various duties in connection with scheduled events. Duties will vary between facility and events.  Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.


Essential Duties:

Include the following.  Other duties may be assigned.


  • Work the Exhibitor Services Desk by processing orders and payments through the online ordering system (Boomer software).
  • Processing exhibitor services orders, electrical orders, parking pass orders, telecommunication orders that exhibitors purchase for trade shows, consumer shows and events.
  • Prepare and submit daily deposits as revenue is received.
  • Administrative duties such as data entry, printing, scanning, copying and faxing.
  • Assist the Exhibitor services department with projects as needed.
  • During day-to-day operations, serve as an ambassador of NRG Park, assisting guests, exhibitors, clients, contractors and staff.  


Required Skills: 

Position requires ability to:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. 


The requirements listed below are representative of the knowledge, skill, and/or ability required. 


  • Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations.
  • Work independently, exercising judgment and initiative.  Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
  • Operate standard office equipment and personal computer(s) using MS-DOS, Boomer (Exhibitor Online Ordering System), MS Windows, Lotus 1-2-3, Excel, MS Word and PowerPoint.
  • Define problems, collect data, establish facts, and draw valid conclusions.
  • Good written, verbal and computer skills.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Remain flexible and adjust to situations as they occur.
  • Work in a fast paced environment.
  • Be licensed and insured to operate a motor vehicle in the United States.
  • Demonstrate exceptional skills in customer relations, communications and problem solving.
  • Minor accounting and Excellent cash handling skills.
  • Walk/Stand on concrete floors and/or climbing stairs for extended periods of time.

Ability to work long and irregular hours that may vary due to functions and may include day and holidays. 

EDUCATION AND/OR EXPERIENCE High School diploma or GED and one (1) to two (2) years related experience and/or training; or an equivalent combination of education and experience.
Other Benefits: 
TO APPLY: This position offers a competitive salary and benefits package. Resumes must include salary requirements for consideration and may be sent to: Joey Matthys Human Resources Manager One NRG Park Houston, Texas 77054 FAX: 832.667.1801 EMAIL: No phone calls please SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Contact Information
Company Name: 
Hiring Contact: 
Human Resources
Job Posting Categories: 

Reliant Park Master Plan Analysis and Recommendations Unveiled

Get the latest update on the Astrodome!
The Board of Directors of the Harris County Sports & Convention Corporation (HCSCC) will be presented with the Reliant Park / Astrodome Master Plan Analysis.

Mecum In Houston April 9-11 With 1,000 Collector Cars At Auction


Following the historic sale of the 1964 Ford GT40 Prototype for $7 million in 2014,Mecum Auctions returns to Houston’s NRG Park April 9-11 with 1,000 American muscle cars, Corvettes, classics, hot rods, Resto Mods and more set to cross the auction block.

The auction will feature three private collections including 45 cars offered by Houston’s Charlie Thomas, the long-time owner of a Texas automotive dealership group and also the former owner of the Houston Rockets.



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