NRG Park's Greatest Hits

PARKING MANAGER

Job Information
Position Level: 
Parking Manager
Position Reports To: 
Director of Operations
Description: 

SMG, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Parking Manager at NRG Park in Houston, Texas.  NRG Park is in the fast lane for opportunity and excitement.  We are a one of a kind premier facility with four major venues within one giant park.  NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena.    We are seeking a unique Parking Manager person to join our Parking team.  The Parking Manager under direct supervision of the Director of Operations, is responsible for thorough supervision, and coordination of direct personnel, subcontractors and vendors. Responsible for the daily oversight of Parking’s outside operations, cashier vault and event signs by performing the following duties personally or through subordinate supervisors.  Also, acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

 

Essential Duties:

  • Oversee all aspects of parking and traffic operations, including event coordination, parking lot set up/tear down, traffic control, filing permits for road closures, programming vehicle and pedestrian directional signage and permits for placement.
  • Carry out supervisory responsibilities in accordance with SMG’s policies and applicable laws.These responsibilities include managing subordinate supervisors who oversee employees in various functions, interviewing, hiring, and training employees, planning, assigning and directing work, appraising performance, rewarding, disciplining employees in conjunction with Human Resources, addressing complaints and resolving problems.
  • Staffing, which will include Parkers, Lead Parkers, Parking Supervisors, Cashiers, Cashier Supervisors and Office Supervisors
  • Implement and train all employees on the parking procedures, preventive maintenance schedules, emergency plans, and safety/risk management policies that conform to NRG Park standards.
  • Manage the preparation and negotiation of service agreements for parking services, maintenance, and other service agreements as needed.Review contracts for compliance with event and/or government specifications and NRG Park requirements.
  • Assist in the preparation of the annual operating budget and recommend an annual capital budget for long-range repairs and improvements to the parking lots.Authorize the requisition of equipment and supplies within budget guidelines.
  • Manage labor projections for Cashiers, Parking staff and Police to optimize proper traffic control and minimize labor expenses on all events within the projection guidelines.
  • Responsible for daily audits and surveillance of parking gates.
  • Responsible for maintaining all equipment.
  • Handles ordering and maintaining all additional equipment needed for events.
  • Maintains correspondence with all clients, subcontractors, and vendors.
  • Works directly with all Event Managers to ensure all requests are handled effectively.
  • Attend all meetings as required.
  • Stay current with new technology and methods to improve Parking Operations.
  • Oversee cash handling operations to include monetary reconciliation, audit controls, roll-stock inventory.

 

Skills Required:

Position requires ability to:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. 

 

The requirements listed below are representative of the knowledge, skill, and/or ability required.   

  • Operate a personal computer using Windows, Word, Excel, E-mail, Internet, CAD/Drawing, Parking Systems software and sign/graphic programs.
  • Maintain an effective working relationship with clients, patrons, employees, exhibitors, contractors, vendors and others encountered in the course of employment.
  • Accept accountability for own decisions, performance and behavior.
  • Maintain a client service oriented attitude.
  • Maintain strong organization skills.
  • Position is routinely required to work outdoors and is exposed to the elements (heat, rain, etc.)
  • Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
  • Understand and work from general instructions, specifications, blueprints, sketches and preventative maintenance schedules.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
  • Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
  • Organize and prioritize work from event overviews and task lists to meet deadlines.Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Work independently, exercising judgement and initiative.
  • Work in a fast paced environment.
  • Remain flexible and adjust to situations as they occur.
  • Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.
Computer Skills: 

Operate a personal computer using Windows, Word, Excel, E-mail, Internet, CAD/Drawing, Parking Systems software and sign/graphic programs.

Education: 
Bachelor’s degree from an accredited four-year college or university and four (4) years related experience and/or training in the public assembly industry in a supervisory or management position; or an equivalent combination of education and experience.
Security Clearance: 
No
Other Benefits: 
TO APPLY: This position offers a competitive salary and benefits package. Resumes MUST INCLUDE salary requirements for consideration and may be sent to: Joey Matthys Human Resources Manager SMG - NRG Park One NRG Park Houston, Texas 77054 FAX: 832.667.1801 EMAIL: jobs@nrgpark.com PHONE: 832.667.1781 Only the first 150 resumes received will be considered. SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Location: 
Reliant Park - Houston, TX
Languages: 
English
Contact Information
Company Name: 
SMG-NRG Park
Hiring Contact: 
Human Resources Manager
Job Posting Categories: 

OPERATIONS MANAGER

Job Information
Position Level: 
Operations Manager
Position Reports To: 
Director of Operations
Description: 

The Operations Manager, under indirect supervision of the Operations Manager, directs and coordinates facility personnel, subcontractors, and daily activities involved in the successful preparation and execution of events at the facility.  Also, acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

 

SUMMARY

Under general supervision, coordinates, supervises, and directs personnel, subcontractors, and the daily activities involved in the successful execution of events and maintenance of the facility by performing the following duties personally or through subordinate supervisors.

 

ESSENTIAL DUTIES

Including but not limited to the following.  Other duties may be assigned.

 

  • Oversee all aspects of operations including event coordination and services, rigging, housekeeping, event staffing, set-ups and changeovers, crowd and risk management, fire and life safety and ADA compliance.
  • Manage subordinate supervisors who oversee employees in various functions.  Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Implement and train all employees on the operating procedures, preventive maintenance schedules, emergency plans, and safety/risk management policies that conform to NRG Park standards.
  • Assist in the preparation and negotiation of service agreements for event services, housekeeping services, maintenance, and other agreements as needed.  Review contracts for compliance with event and/or government specifications and NRG Park requirements.
  • Review contracts, communicate with tenants, and work with subcontractors to determine special requirements.   Inspect conversions, construction and installation progress to ensure conformance to established specifications. 
  • Assist in the preparation of the annual operating budget and recommend an annual capital budget for long-range repairs and improvements to the facility.  Authorize the requisition of equipment and supplies within budget guidelines.
  • Act as a liaison between unions, tenants and facility contractors as needed.
  • Plan, budget and schedule facility construction and modifications including cost estimates, bid sheets, layouts and contracts for construction and conversions.
  • Ensure facility’s fire and emergency safety systems are in operating order and compliant with all codes, ordinances and laws.
  • Drive a company vehicle and/or a personal vehicle on behalf of the company

 

SKILLS REQUIRED

Position requires ability to:

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. 

 

The requirements listed below are representative of the knowledge, skill, and/or ability required. 

 

  • Demonstrate knowledge in operational procedures, facility rigging capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.  Must possess a thorough understanding of facility’s electrical, mechanical, HVAC and other systems.
  • Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools.
  • Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
  • Possess skills and experience in contract negotiations, business law, budget preparation, labor relations, union contracts, purchasing procedures and supervising/training personnel.
  • Engage in much decision-making that is generally governed by procedure and guided by policy.
  • Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
  • Understand and work from general instructions, specifications, blueprints, sketches, event documents and preventive maintenance schedules.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
  • Read and comprehend blueprints, drawings, and other related materials.  
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.        
  • Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Operate a personal computer using MS-DOS, CAD, Windows, Word, Excel and/or Lotus 1-2-3, and other standard office equipment.
  • Work independently, exercising judgment and initiative.
  • Work in a fast paced environment.
  • Remain flexible and adjust to situations as they occur.
  • Work extended and/or irregular hours including nights, weekends and holidays, as needed.

 

 

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree from an accredited four-year college or university and four (4) years related experience and/or training in the public assembly industry in a supervisory or management position; or an equivalent combination of education and experience. Possess and maintain a current, valid Texas driver’s license, and self-report any convictions. Fork lift experience preferred. 

 

 

TO APPLY:

This position offers a competitive salary and benefit package. Applicant must successfully complete a Motor Vehicle History check and criminal background check. Please forward resume, cover letter and salary requirements for consideration to:  (Preferred method is Email with Word attachments.)

 

Joey Matthys

Human Resources Manager

NRG Park

One NRG Park

Houston, Texas 77054

FAX:  832.667.1801

EMAIL: jobs@NRGpark.com

No phone calls please

 

Only the first 150 Applicants will be considered

 

 

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 

 

Required Experience: 

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree from an accredited four-year college or university and four (4) years related experience and/or training in the public assembly industry in a supervisory or management position; or an equivalent combination of education and experience. Possess and maintain a current, valid Texas driver’s license, and self-report any convictions. Fork lift experience preferred. 

Required Skills: 

SKILLS REQUIRED

Position requires ability to:

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. 

 

The requirements listed below are representative of the knowledge, skill, and/or ability required. 

 

  • Demonstrate knowledge in operational procedures, facility rigging capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.Must possess a thorough understanding of facility’s electrical, mechanical, HVAC and other systems.

  • Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools.

  • Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.

  • Possess skills and experience in contract negotiations, business law, budget preparation, labor relations, union contracts, purchasing procedures and supervising/training personnel.

  • Engage in much decision-making that is generally governed by procedure and guided by policy.

  • Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.

  • Understand and work from general instructions, specifications, blueprints, sketches, event documents and preventive maintenance schedules.

  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.

  • Read and comprehend blueprints, drawings, and other related materials.

  • Follow oral and written instructions and communicate effectively with others in both oral and written form.

  • Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.

  • Operate a personal computer using MS-DOS, CAD, Windows, Word, Excel and/or Lotus 1-2-3, and other standard office equipment.

  • Work independently, exercising judgment and initiative.

    Work in a fast paced environment.

  • Remain flexible and adjust to situations as they occur.

  • Work extended and/or irregular hours including nights, weekends and holidays, as needed.

Computer Skills: 

Operate a personal computer using CAD, Windows, Word, and Excel

Education: 
Bachelor’s degree from an accredited four-year college or university and four (4) years related experience and/or training in the public assembly industry in a supervisory or management position; or an equivalent combination of education and experience. Possess and maintain a current, valid Texas dr
Security Clearance: 
No
Other Benefits: 
TO APPLY: This position offers a competitive salary and benefit package. Applicant must successfully complete a Motor Vehicle History check and criminal background check. Please forward resume, cover letter and salary requirements for consideration to: (Preferred method is Email with Word attachments.) Joey Matthys Human Resources Manager NRG Park One NRG Park Houston, Texas 77054 FAX: 832.667.1801 EMAIL: jobs@NRGpark.com No phone calls please Only the first 150 Applicants will be considered SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Location: 
Reliant Park - Houston, TX
Languages: 
English
Contact Information
Company Name: 
SMG-NRG Park
Hiring Contact: 
Human Resources Manager
Job Posting Categories: 

Reliant Park Master Plan Analysis and Recommendations Unveiled

Get the latest update on the Astrodome!
The Board of Directors of the Harris County Sports & Convention Corporation (HCSCC) will be presented with the Reliant Park / Astrodome Master Plan Analysis.

Mecum In Houston April 9-11 With 1,000 Collector Cars At Auction

Body: 

Following the historic sale of the 1964 Ford GT40 Prototype for $7 million in 2014,Mecum Auctions returns to Houston’s NRG Park April 9-11 with 1,000 American muscle cars, Corvettes, classics, hot rods, Resto Mods and more set to cross the auction block.

The auction will feature three private collections including 45 cars offered by Houston’s Charlie Thomas, the long-time owner of a Texas automotive dealership group and also the former owner of the Houston Rockets.

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